7 Things Patients Notice & Appreciate In Your Dental Practice

Dental Office Construction

You only get one chance to make a first impression. How can you make your dental practice appealing to your patients? Today we’ll share a few of the favorite features we make sure to include in our dental office construction projects around the Portland area.

Let’s get started!

1. Clear Exterior Signage

Dental Office SIgns

See more images from our project at 2nd & Madison Dental in Downtown Portland

Don’t overlook the value of the sign outside your practice. It can help new patients find your office and eliminate the stress that comes with getting lost or confused.

Best Practices For Your Practice’s Sign:

  • Well-lit – If you offer early morning or evening hours, make sure your sign is illuminated.
  • High-contrast – High-contrast signs with large letters and numbers are easy to read from a distance.
  • Well-maintained – Remember that your sign will need to be cleaned and maintained to keep it looking good as new!

2. Welcoming Waiting Room

Modern Dental Office

The waiting room of Progressive Periodontics would fit right in at a high-end spa or lounge! Check out the modern lighting, big windows, and self-contained fireplace.Take a look at more pictures from this project.

Remember that dental anxiety is very real! Over 20% of adults suffer from dental anxiety and actually avoid the dentist because of it.

Your waiting room should be designed to make your patients feel relaxed and calm. Avoid anything that makes your patients feel like they’re in a cold, sterile doctor’s office. A few of our favorite features include:

  • Warm LED lighting – Not only eco-friendly but can make the room more relaxing, too!
  • Comfortable furniture – No hard chairs! If you wouldn’t want to sit in it, don’t put it in your waiting room!
  • Coffee or tea station – An area for providing a nice cup of coffee or tea can help your patients relax while they wait. And the smell of fresh-brewed coffee can add a pleasing, homey aroma to your waiting room.

3. Natural Features & Unique Design Elements

Natural Features in a Dental Office

See more images of how Dr. Frank Sioda makes use of natural flowers and wood in his practice’s waiting room.

Your waiting area is your first opportunity to connect with patients. Many dentists we work with in the Portland area are incorporating unique elements and interesting natural features to make their personality part of the design.

When remodeling your dental practice or building out a new location, think about including:

  • Reclaimed wood
  • Fireplaces
  • Fish tanks & water features
  • Flowers
  • Large windows to let in light and show off outdoor greenery

4. Calming Colors

Light colors help patients feel relaxed in Dr. Sioda’s treatment areas and make the space feel more open and airy! See more images.

Our moods and feelings are influenced by the colors of our surroundings.

When designing your dental office, use this to your advantage! Cool, natural colors like blues, greens, and natural browns can help patients stay calm and relaxed. Avoid the overuse of reds, oranges, and yellows– these colors can increase anxiety and agitation.

Here in Portland, with our long, dark winters, use lighter colors to reflect as much natural light as possible. This will help your office seem open, airy, and friendly. Using too many dark colors can make a space feel cramped and make your patients feel more stressed and worried.

5. Technology

The treatment areas at Progressive Periodontics are sleek, modern, and filled with the latest technology!

Are your patients showing up 20 minutes early to hunch over a clipboard and fill out form after form? This low-tech approach is going out of style! Many modern dentists allow their patients to complete forms at home on their computer. This saves time in the waiting room and also allows patients to focus on entering accurate information, rather than just rushing through a long form.

In the office, many dentists provide iPads or other tablets to patients who need to fill out paperwork while they wait. This also saves your front office staff time when it comes to transcribing handwritten forms.

Beyond the waiting room, technology can improve your patients’ experience throughout their entire visit:

  • CEREC technology allows you to craft perfect crowns in minutes, helping patients get back to their lives with no need for a follow-up visit
  • DIAGNOdent lasers detect cavities in their earliest stages, resulting in smaller less invasive fillings
  • 3D cone beam technology may eliminate the need for traditional x-rays.

When you have the opportunity to use technology to increase patient comfort, improve the care you provide and reduce the length of a patient’s appointment, do it!

Your patients will absolutely love it.

6. Spa-Like Amenities

Dental Office Spa Amenities

Only a decade or two ago, the idea of a spa-like dentist office would’ve been unheard of. However, in a recent study, nearly 5% of ADA dentists surveyed used the word “spa” to describe their office environment.

The most popular spa amenities we’ve seen in our dental clients’ offices include:

  • Paraffin hand waxes
  • Hot towels
  • Neck pillows
  • Blankets
  • Noise-canceling headphones
  • Aromatherapy

All of these represent small investments with a big return when it comes to patient satisfaction!

Patients not only appreciate these little niceties, they love to talk about them, too. You’ll be amazed at how many new patients will be aware of your patient comfort amenities.

7. You!

More than anything else, new patients will notice you, your approach to their care, and how you interact with them.

By putting thought and care into the details of your office, you’ll show patients you care before they even meet you!

BONUS TIP

Portland Bikes to the Dentist!

Did you know that bicycles make up nearly 5% of the traffic on the Hawthorne Bridge? Portland is one of the most bicycle-friendly cities in the entire United States! Your practice can be part of the bike movement and support your patients’ efforts to stay healthy by providing bicycle parking.

Dedicated bike racks aren’t expensive and by encouraging bicycling to your practice, you’ll reduce your practice’s parking needs, too. Reward bicyclists by raffling off an electric toothbrush for anyone who bikes to their appointment!

Thinking About Remodeling Your Practice?

At BnK Construction, our dental office construction and remodeling team has more than 75 years of combined experience. We’ve worked with dentists throughout Portland and the surrounding areas and we’re always available to answer your questions.

Contact us today and tell us what you’re planning for your practice!

How to Prepare for your Office Remodel

Is your Class A office space still rocking a classic 70s style? Does the space feel dark and outdated? If so, you may be ready to transform your workspace into a modern, stylish, and productive environment.

An office remodel is a big undertaking and requires specialized expertise and organization. Plan ahead to ensure you choose the best construction professionals and avoid unexpected mishaps down the line.

Take a look at these 7 steps for preparing for a successful Class A office space renovation.

 

Understand Why

Setting goals is a best practice before starting any big venture, and especially so for a major office remodel. Before committing to this undertaking, make sure you are clear on your objectives and understand why the remodel is necessary.

Identify reasons beyond simply wanting to work in a nicer, newer space. Often, these goals center around the well being of the people using the space, achieving certain productivity goals, and staying relevant and attractive in a competitive market.

 

Talk To Your Employees

Getting input from your employees is a smart way to ensure you’re making the best decisions for your company. Your workers can provide a valuable look into day-to-day life at the office and will have suggestions for improving the efficiency of your space.

Consider distributing an employee survey to dig deeper into the workplace experience. This survey should help reveal how employees currently use the space as well as their thoughts on how the office looks, feels, and functions.

 

Here are some example questions you may want to include in your survey:

  • How does the workplace currently support your work? Where is it lacking?
  • How much of your time is spent in meetings? What is your average meeting size? Where do you currently meet?
  • How does the current workspace help you connect with teammates, both inside and outside of the company?
  • Does the office allow you the amount of privacy you need to be successful?
  • Where in the office do you spend the majority of your workday?
  • What would you change about the current workspace?
  • What would you keep about the current workspace?

 

Identify Your Vision

You probably have some general ideas about what you want your remodeled Class A office space to look like. Now is the time to put it down on paper. Outlining your vision will make it easier to communicate with your contractor and ensure you’re on the same page.

Here are a few things to think about for inspiration:

 

Natural Lighting

Consider what opportunities your space has for allowing more natural light. Natural lighting is a great way to boost mental alertness and save on electricity costs. Can you tear down walls to bring in light to interior spaces? What about adding skylights or sun tunnels?

 

Acoustic Environment

An important thing to consider in an office environment is the potential for noise. Will you be creating an open workspace environment? Or closing off your space into offices? Think about soundproofing options as well as the potential of echoes.

 

Streamlining

What common office tasks could you make easier with an office redesign? Does your receptionist currently have to walk across the office to get to the printer and copier? Are filing cabinets spread out across the office when it would make more sense for them to be in one spot? This is where the information in your employee surveys will be especially handy.

 

Colors

What type of colors do you want to use throughout your space? Plan to choose calming colors or those inspiring creativity and collaboration.

 

Take Advantage Of Your Building’s Strengths

Now that you have your inspiration, think about how your current office features could potentially fit into your vision. For example, maybe your lighting fixtures are in good condition and can be used in your new look. Maybe your hardwood floors could simply use some refinishing.

Also, think about the structure of the building– are there easy opportunities for increasing ceiling height or letting in more light? Identify the best features of the building and how you can incorporate them into your redesign.

 

Set A Budget

Establishing a budget is obviously an important step in the planning process. You may already have a specific amount allocated for a remodel or perhaps you’re willing to pay any amount.

If this is your first office remodel rodeo, plan to do some homework on the topic. This will help prevent huge surprises along the way. It also ensures you’ll feel comfortable with the quote you receive from your contractor.

There are three specific things you should take into consideration:

  1. The size of your office space
  2. How extensive your renovations will be
  3. The type of materials you’ll be using

Other factors to address include the age and condition of your office building as well as the operating ability of all mechanical and electrical systems.

Aim to work with a contractor who is committed to working within your budget. It’s also smart to prepare a contingency budget in case something comes up that’s truly out of the control of you or your contractor. A good rule of thumb is to have a contingency fund equal to about 10% of your budget.

 

Find A Temporary Working Space

After you’ve met with your contractor, finalized your renovation plans, and established a timeline, you’ll likely need to move your employees to a temporary workspace. Plan for this ahead of time so you’re not scrambling at the last minute.

Talk to your contractor about the work process– will they be moving from room to room? Can you simply transfer affected employees to another part of your office? Depending on the scope of work, you may want to consider renting out a nearby space.

Keep your employees and clients in mind throughout this process. For instance, moving everyone to a location across town could be an inconvenience for many.

 

Develop A Communication Plan

Big changes in the office can cause anxiety amongst your workers– especially if the process, expectations, and outcomes are not explained effectively. Plan for how you will communicate with both your employees and your clients/customers before, during, and after this remodeling project.

Before The Remodel

Start by communicating the vision and intent of the renovations to key staff members. Getting these leaders on the same page from the get-go is a smart step toward limiting miscommunication. Presenting plans or sample boards can be a great way to get everyone on the same page.

During The Remodel

Send out regular updates to employees on how the project is going as well as any timeline changes. Let employees know they can ask questions or voice concerns along the way.

After The Remodel

Communicate and educate employees on any new processes or operating procedures due to the remodel. You may also want to organize a welcome house party or another employee event to celebrate the project’s completion and thank your workers for their cooperation.

 

Bring Your Office Remodel To Life

Are you ready to remodel your Portland Class A office space? Talk to us here at BnK Construction, Inc. We house the most experienced construction professionals in the Portland area and have over 75 years of combined industry experience.

Our team is dedicated to working with you to create original office designs that meet your unique style and vision. No matter your budget, we can accomplish amazing Class A office remodeling results. Call us at (503) 557-0866 with your questions and discuss your upcoming office remodeling project.

Oregon Dental Conference

The dental industry in Oregon knows how to throw one heck of an event. If you’re a dental professional in Oregon, you should really go to the Oregon Dental Conference in Portland.

At BnK Construction, we were honored to be an exhibitor at the ODC this year. It’s a fun, informative, and inspiring gathering of dental professionals from throughout the state of Oregon.

If you’re wondering what the Oregon Dental Conference is really like and why you may want to attend, read on! We’re happy to share our experience from attending the 2017 ODC.

 

What Is The Oregon Dental Conference (ODC)?

The Oregon Dental Conference is a large gathering for dentists, staff, exhibitors, and friends of dentistry. In 2017, the 125th Annual Session was held at the Oregon Convention Center.

The conference is the concurrent meeting of the following organizations:

  • Oregon Dental Association
  • Oregon Society of Oral and Maxillofacial Surgeons (OSOMS)
  • Oregon State Association of Endodontists (OSAE)
  • Oregon Society of Periodontists (OSP)
  • Oregon Academy of General Dentistry (OAGD)
  • Oregon Academy of Pediatric Dentistry (OAPD)
  • Oregon Dental Assistants Association (ODAA)
  • Oregon Dental Executives’ Association (ODEA)
  • Oregon Dental Hygienists’ Association (ODHA)
  • Oregon Association of Dental Laboratories (OADL)

Participants can attend all kinds of activities, scientific sessions, keynote speeches, courses, luncheons, a huge trade show, and even an “All-In For Fun” Casino Night. Basically, it’s a huge (educational) party for the dental industry in Oregon!

 

ODC Course Highlights

There’s so much to learn at the ODC. Dozens of courses offer education for the entire dental team. To get an idea of what type of courses are available, check out this complete list of course topics:

  • Anesthesia/Pharmacology
  • Billing
  • Cannabis
  • CPR
  • Dental Assisting
  • Endodontics
  • Geriatric Dentistry
  • Health & Wellness
  • HIPAA
  • Hygiene
  • Implants
  • Infection Control
  • Malpractice Protection
  • Medical Emergencies
  • Occlusion
  • Oral Pathology
  • OSHA
  • Periodontics
  • Practice Management
  • Radiology
  • Restorative Dentistry
  • Social Media
  • Splint Fabrication
  • Team Learning
  • Technology
  • Volunteerism

For detailed descriptions of courses, take a peek at the 2017 ODC Preview Program.

 

Popular ODC Event Exhibitors

There were a whole lot of exhibitors at the ODC. Here are a few of our favorites:

Boys and Girls Club of Oregon

Donated Dental Services

Oregon Board of Dentistry

OHSU School of Dentistry Admissions and Student Affairs

To see more great photos of the event exhibitors and attendees, check out the #2017ODC hashtag on Twitter.

 

BnK Construction At The Oregon Dental Conference

BnK Construction is proud to be an exhibitor at the Oregon Dental Conference. We love connecting with the dental community and spreading the word about our dental office design and construction services.

Come out and see us next time!

 

What You Should Know Before You Go

Are you interested in attending the next Oregon Dental Conference? Here are a few tips to help you plan your experience:

Know Important Dates & Deadlines

You’ll want to mark your calendars with a few important dates. There are a few deadlines to keep track of, including the registration deadline, hotel/lodging cut-off, and the cancellation deadline.

Sign Up For Updates

The best way to stay in the loop with ODC is to join the mailing list. That way you’ll get conference information sent straight to your inbox as it becomes available. If you’re an active licensed dentist or hygienists in the state of Oregon, you’ll automatically receive conference materials.

Plan Out Your Days By Interest

When you receive your preview program, like this one for 2017, you’ll be able to view all of the courses, activities, and exhibitors at the conference. Take some time to prioritize and plan what you want to do. If you’re interested in designing, building, and opening your dental office, we hope you’ll plan to stop by and see us at BnK Construction!

 

See You At The Oregon Dental Conference 2018

We had a blast connecting with the dental community at the ODC this year. We can’t wait for next time!

In 2018, the Oregon Dental Conference will be held April 5-7 at the Oregon Convention Center. To get up-to-date information about the conference, check the ODC website. We hope to see you at the next conference!

If you can’t wait another year, and you’d like to learn more about designing and building your dental office today, please check out our work and contact us anytime. We’re here to serve dental professionals in Oregon.